Manual
As user of a PT Teknik manikin you will always have access to the latest manual.
Contact support@pt-teknik.dk with your request and we will send you a link.
Software
Latest version is 3.4.33
If your previous installation of manikin software is corrupted, please remove it via “Remove programs” in “Control Panel” (Start Menu).
As user of a PT Teknik manikin you will always have access to the latest SW.
Contact support@pt-teknik.dk with your request and we will send you a link.
Upgrade
Older versions of the thermal manikins can be upgraded with the latest technologies and new modules, if the customer wishes.
An old Ms.dos. controlled manikin can be updated to the newest Windows version. All electronics and software are changed. After update the manikin will be identic to the manikins of today.
Contact PT Teknik for info on upgrades.
Repairs
The user of a PT thermal manikin will always be sure of an urgent support and service. We offer telephone and video based service calls within the day.
Because all sections have its own circuits inside, service is never complicated. Worst case could be, that the user would have to dismantle one section and send it to PT Teknik. PT Teknik will respond immediately, and repair will in almost all cases be completed same day it arrives.
Only one of all PT manikins has ever been damaged mechanically. It was dropped in a stair case. The repair took 4 hours and was made free of charge by PT Teknik.
Call +45 31420238 or contact support@pt-teknik.dk