Warranty
Standard warranty for a PT Teknik manikin system is 1 year. It is possible to extend the warranty period up to 5 years.
Contact support@pt-teknik.dk for more information.
Manual
As user of a PT Teknik manikin you will always have access to the latest manual.
Contact support@pt-teknik.dk with your request and we will send you a link.
Software
Latest version is 3.4.34
If your previous installation of manikin software is corrupted, please remove it via “Remove programs” in “Control Panel” (Start Menu).
As user of a PT Teknik manikin you will always have access to the latest SW.
Contact support@pt-teknik.dk with your request and we will send you a link.
Upgrade
Older versions of the thermal manikins can be upgraded with the latest technologies and new modules, if the customer wishes.
After update the manikin will be as good as new, with all the benefits in performance of the latest manikins.
Contact PT Teknik for info on upgrades.
Repairs
The user of a PT thermal manikin will always be sure of an urgent support and service. We offer telephone and video based service calls within the day.
Because all sections have its own circuits inside, service is never complicated. Worst case could be, that the user would have to dismantle one section and send it to PT Teknik. PT Teknik will respond immediately, and repair will in almost all cases be completed same day it arrives.
Call +45 31420238 or contact support@pt-teknik.dk